Contact us

Ordinary Hours

• Monday - Friday 9:00am - 5:00pm

After Hours

• All other times

For practice opening hours visit here

We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager

EMERGENCIES: Dial 000

For URGENT issues when the centre is CLOSED please call After hours   0481 616 965 Fees may apply.
Patients may be eligible for Medicare rebates however out of pocket fees will be incurred as this is an after-hours service.
This number is not in operation when the centre is open.
For routine non-urgent matters, please call the centre during opening hours.

Your personal information is private and confidential. Click here to view our Privacy Policy

• We send you recalls/reminders by SMS/mail for follow up consultations and test results
• We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
• If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception

Book an appointment with your Doctor
To discuss your test results, Reception cannot give these results to you for privacy reasons

To transfer your medical record to another medical practice we need

• An authorised request form from you or your new medical practice
• Your signed consent and proof of identity
• Payment of the administrative fee. You will be contacted by our team and advised the fee
• Up to 5 weeks to process

Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner

• Telephone translation 131 450
• Auslan interpreter 1300 287 526

Do you Bulk-Bill?

Yes, Eureka Medical & Dental Centre Ballarat offers 100% Bulk Billing for all GP consults. This means that if you have a valid Medicare card, there is no out-of-pocket cost for your GP consultation.

Note: Some procedures or services not covered under standard GP consultations may attract a fee.

What is Bulk Billing?

Bulk Billing means that the cost of your consultation is fully covered by Medicare, so you don’t need to pay upfront or claim anything back. Simply present your valid Medicare card at the time of your appointment.

Do any fees apply?

While all standard GP consults are Bulk Billed, private fees may apply for:

 •  Procedures not covered by Medicare

 •  Patients without a valid Medicare card

 •  Allied Health services

 •  Dental care

 •  Specialist consultations

 •  WorkCover, CTP claims, and other non-standard services

We’ll always let you know in advance if any additional fees apply.

How do I pay for non-GP services?

For services that aren’t Bulk Billed:

 •  All fees are payable in full on the day of your appointment

 •  We accept EFTPOS and major credit cards

 •  Dental services: Payment plans available via Afterpay and Zip

 •  Claims can be submitted on your behalf for eligible Medicare services

What if I don’t have a Medicare card?

If you don’t have a valid Medicare or concession card, you’ll be charged a private fee and won’t be eligible for a Medicare rebate.